I get an error message when trying to use the Blue Connect app, what should I do? Riiot Labs August 14, 2018 10:17 Updated Follow Check your phone's time and time zone. For security reasons, the time and time zone of your phone should be correct. Related articles I can not take a measurement / I do not receive the measurements, what should I do? The application does not work on my phone, what should I do? The ORP is negative / very low / does not appear or very low while the pool is well disinfected, what should I do? The conductivity is zero or the temperature is negative, what should I do? My ORP is not high enough but the app only asks me to correct the pH, what should I do? Comments 0 comments Please sign in to leave a comment.